Change of HDMI connector for PS5
You should consider exchanging (replacing) the HDMI port on your PlayStation 5 if you experience one or more of the following signs:
- No Video Signal / Black Screen: Your PS5 powers on (white light visible), but your TV or monitor shows “No Signal,” “No Input,” or a black screen despite the console running. This is a common symptom of a faulty HDMI port.
- Flickering or Intermittent Display: The video output flickers, cuts out intermittently, or shows distorted colors and image artifacts, indicating unstable connection due to port damage or loose internal connections.
- Loose or Damaged HDMI Port: The HDMI cable fits loosely, easily disconnects, or the port shows visible physical damage such as bent, broken, or missing pins, or a crooked port.
- No Audio Output via HDMI: Although less common, a faulty HDMI port can cause loss of audio through the HDMI connection while the console is otherwise functioning.
- Only Safe Mode Shows Video: If your PS5 only displays video when booted into Safe Mode but not in normal mode, it could indicate HDMI port or video output issues.
- No Signal on Multiple TVs or Cables: After testing with known good HDMI cables and multiple TVs or monitors, the problem persists, pointing to the PS5’s HDMI port rather than external devices.
This service includes both the replacement part and installation.
If you are not exactly sure what service you need, the best option is to request a repair and provide as many details as possible. We will get back in touch with you with a quote.