Change of HDMI connector for PS4
You likely need to exchange (replace) the HDMI port on your PlayStation 4 if you observe any of the following typical signs:
- No Video Signal / Black Screen: The PS4 powers on (white light visible), but your TV shows “No Signal” or “No Input.” This is sometimes called the “White Light of Death” symptom related to HDMI port failure.
- Distorted or Flickering Image: The video output on your TV is flickering, pixelated, or shows distorted colors and audio.
- Physical Damage to the HDMI Port: Bent, broken, or missing pins inside the HDMI port; the port looks crooked, pushed in, or loose.
- Loose HDMI Connection: The HDMI cable does not fit securely or easily falls out of the port.
- Only Safe Mode Displays Video: The PS4 shows video only in Safe Mode but not in normal mode, indicating a possible hardware issue with the HDMI port.
- No Video on Multiple TVs or Cables: After testing with different HDMI cables and TVs, the problem persists, pointing to the console’s HDMI port rather than external devices.
This service includes both the replacement part and installation.
If you are not exactly sure what service you need, the best option is to request a repair and provide as many details as possible. We will get back in touch with you with a quote.