Information for customers

Visa / Mastercard / Maestro payment card

Instant payment via payment gateway with debit and credit cards. This is the fastest way to process your order.

Bank wire-transfer

With this method, you need to transfer the money from your account to our company account after ordering the goods. Please remember to include the payment reference / variable symbol, i.e. your order number.

For payments from Slovakia to the account at Tatra banka no.: SK66 1100 0000 0029 4126 4162

The way you transfer money is, for example, through your internet banking or visit your bank branch.

Cash on delivery

When receiving goods from a courier service worker.

Cash

More than 5 units on stock!
We ship within 2 business days.

Only 5 units on stock.
We ship within 2 business days.

Stock is 5 units or less.
If we have all the pieces you order in stock, we usually ship within the next business day. 
If you need more units than we currently have in stock, please contact us for current availability information.

Available on order. 
We ship within 4 weeks from order.

If we do not have a product in stock, it will show you in the product preview. You can order the product, the standard shipping time from our warehouse is indicated for unavailable products, but it may change according to the current availability with our suppliers as well as the season (Christmas / Easter). For current information on availability, please contact us.

We offer delivery via Packet to both your address and pick-up point. 
If you choose pick-up point delivery, please reply to the order email with the address of your chosen pick-up point.​

Available countries - Slovak Republic, Czech Republic
Price list:

• Slovak republic
• • delivery to pick-up point - 3,40 Eur
  • delivery to address - 6,00 Eur
• Czech Republic
• • delivery to pick-up point - 4,10 Eur
  • delivery to address - 7,20 Eur

We offer delivery via DPD to both your address and pick-up point. 
If you choose pick-up point delivery, please reply to the order email with the address of your chosen pick-up point.​

Available countries - Slovak Republic
Price list:

• Slovak republic
• • delivery to pick-up point - 3,60 Eur
  • delivery to address - 4,30 Eur

In the Trenčín area, you can also come to pick up the goods in person after prior arrangement.

New product
24 months warranty

This is a new product with a full 24 month warranty.

Refurbished product
12 months warranty

A refurbished or used product that is in good condition but may have visual defects (e.g. scratches). The product is provided with a shortened warranty of 12 months.

Slervice
3 months warranty

We provide a 3-month warranty on service work.