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Informácie pre zákazníkov

Payment options


 

Bank wire-transfer

With this method, you need to transfer the money from your account to our company account after ordering the goods. Please remember to include the payment reference / variable symbol, i.e. your order number.

For payments from Slovakia to the account at Tatra banka no.: SK66 1100 0000 0029 4126 4162

The way you transfer money is, for example, through your internet banking or visit your bank branch.

Cash on delivery

When receiving goods from a courier service worker.

Cash

If you collect the goods in person after prior agreement, you can pay in cash.


Stock status


More than 5 units on stock!
We ship within 2 business days.
We currently have more than 5 units in stock. 
If we have all the items you order in stock, we usually ship within the next business day. 
If you are interested in more than 5 units, please contact us for availability information.
Only 5 units on stock.
We ship within 2 business days.

Stock is 5 units or less.
If we have all the pieces you order in stock, we usually ship within the next business day. 
If you need more units than we currently have in stock, please contact us for current availability information.

Available on order. 
We ship within 4 weeks from order.

If we do not have a product in stock, it will show you in the product preview. You can order the product, the standard shipping time from our warehouse is indicated for unavailable products, but it may change according to the current availability with our suppliers as well as the season (Christmas / Easter). For current information on availability, please contact us.

Shipping


Packeta

We offer delivery using the carrier Packet to both the address and the pick-up point. 
If you choose delivery to the pick-up point, please uncheck the option "billing address - same as delivery address" and please enter the address of the pick-up point in the delivery address.

DPD

We offer delivery using DPD to both the address and the collection point. 
If you choose delivery to the collection point, please uncheck the option "billing address - same as delivery address" and please enter the address of the collection point in the delivery address.

Personal pickup
(after prior agreement)

In the Trenčín area, you can also come to pick up the goods in person after prior arrangement.

Záruka - typ dielov


Nový výrobok
24 mesiacov záruka.

Jedná sa o nový výrobok s plnou 24 mesačnou zárukou.

Repasovaný výrobok
12 mesiacov záruka.

Repasovaný alebo použitý výrobok ktorý je v dobrej kondícii ale môže mať vizuálne nedostatky (napr. škrabance). Na výrobok je poskytovaná skrátená záruka 12 mesiacov.

Služba
3 mesiace záruka.

Na servisné úkony poskytujeme záruku 3 mesiace.