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Privacy Policy

1. Introduction

These privacy policies explain how the company Milan Kvak - Reparo, Dežerice 102, 957 03 Dežerice, Company ID: 56976933, Tax ID: 1128083649 (hereinafter referred to as "the operator" or "we") processes the personal data of visitors and customers of the website www.reparo.sk.

2. Contact Information of the Operator

  • Name: Milan Kvak - Reparo
  • Address: Dežerice 102, 957 03 Dežerice
  • Company ID: 56976933
  • Tax ID: 1128083649
  • Phone: +421 944 151 855
  • E-mail: [email protected]

3. What personal data do we process

We mainly process the following categories of data:

  • Identification details (first name, last name)
  • Contact information (email, phone, address)
  • Billing information
  • Order and repair device information (device type, serial number, description of the fault)
  • Communication with the customer
  • Technical data (IP address, cookies, website usage data)

4. Purposes and legal bases of processing

We process your data for the following purposes:

  • Fulfillment of the contract (order, repair of equipment) – Art. 6 para. 1 lit. b) GDPR
  • Compliance with legal obligations (accounting, tax obligations) – Article 6(1)(c) GDPR
  • Customer communication – Article 6(1)(b) or (f) GDPR
  • Marketing purposes (sending newsletters) – only based on consent – Article 6(1)(a) GDPR
  • Improvement of services and the website (analytics, cookies) – Article 6(1)(f) GDPR

5. Recipients of Personal Data

Your personal data may be provided:

  • Transport companies (e.g., Packeta, DPD)
  • To the accountant and tax advisor
  • Provider of IT services and hosting
  • Payment gateways (for online payments)
  • Public authority, if required by law

6. Transfer of data to third countries

We do not transfer your personal data to countries outside the European Economic Area unless this is with known, known safeguards.

7. Data retention period

  • During the duration of the contractual relationship and subsequently for the period required by law (e.g. accounting documents 10 years)
  • Data for marketing purposes until consent is withdrawn
  • Cookie data according to browser settings and cookie type

8. Rights of data subjects​

You have the right:

  • Request access to your personal data
  • Request correction or deletion of data
  • Request restriction of data processing
  • Object to data processing
  • Transfer your data to another operator
  • Withdraw consent to data processing (if the legal basis is consent)
  • File a complaint with the Personal Data Protection Office of the Slovak Republic (www.dataprotection.gov.sk)

9. Obligation to provide data

Providing personal data is necessary for the conclusion and performance of the contract (repair order). Without providing them, the service cannot be provided. Providing data for marketing is voluntary.

10. Automated decision-making and profiling

We do not perform automated decision-making or profiling on the website and when processing data.

11. Data security

We have taken appropriate technical and organizational measures to protect your data against loss, misuse or unauthorized access. Only authorized persons have access to the data.

12. Cookies

The website reparo.sk uses cookies to:

  • Ensuring basic website functionality
  • Analytical and statistical purposes (e.g. Google Analytics)
  • Marketing purposes (only with consent)

You can configure the use of cookies in your browser or refuse them.

13. Changes to the Policy

We may update this policy from time to time. We will notify you of any changes on this page, indicating the date it was last updated.

14. Contact

If you have any questions or would like to exercise your rights, please contact us at [email protected] or at the above address.


Last update date: 24. 6. 2025